Shipping & Returns
Everything you need to know about how your order gets to you, and what to do if it isn't right.
Delivery Information
Estimated delivery: 5–7 business days.
Shipping Process
After you confirm your order over WhatsApp, we prepare it with care and hand it off for delivery. You'll receive updates directly on WhatsApp as your order moves — from confirmation to dispatch to delivery.
Free Shipping Policy
We're happy to discuss shipping costs with you directly on WhatsApp when you place your order.
Return Policy
Returns and exchanges are subject to product eligibility and order conditions. Please contact our customer support team through WhatsApp for assistance with your order.
Exchange Policy
Prefer a different size, color, or item entirely? Message us on WhatsApp and we'll help arrange an exchange for eligible products.
Shipping FAQ
How is my order shipped after I confirm it on WhatsApp?+
Once your order and payment are confirmed over WhatsApp, we pack it carefully and hand it off for delivery — we'll keep you updated on its status.
Can I track my order?+
Yes — we'll share tracking details with you on WhatsApp once your order has shipped.
What if my order arrives damaged?+
Message us on WhatsApp with photos of the damage as soon as you receive it, and we'll arrange a replacement or refund.
Do I have to pay for return shipping?+
This depends on the reason for the return — we'll let you know the details when you reach out to us on WhatsApp.